AI-native field service platform

Field service,minus theduct tape.

LanternBRP runs work orders, dispatch, inventory, billing and customer communication in one system, with an AI Brain that reasons across all of it at once. Sales, the office and the field, finally reading the same page.

1

system, not seven tools

5

live stages on every job

Weeks

to deploy, not years

Work OrdersDispatch & SchedulingInventory & BOMBilling & InvoicingCustomer PortalAI BrainSmart TagsCRM SyncWork OrdersDispatch & SchedulingInventory & BOMBilling & InvoicingCustomer PortalAI BrainSmart TagsCRM Sync

Why LanternBRP

One system. Zero re-typing.

A deal in your CRM becomes a work order, a routed van and a drafted invoice, without anyone copying anything between tools.

Every job, creation to cash

Work orders move through five timestamped stages (Scheduled, In-Route, Arrived, Working, Completed), and a completed job can trigger billing the same second.

A dispatch board that's actually live

Statuses, technician locations and SLA countdowns update the moment something changes. Drag a job to reassign it; the tech's phone knows before you look up.

An AI Brain that shows its work

Ask what next month's PM jobs need and get a real answer, checked against live inventory, with the reasoning visible instead of a black-box number.

Try it · live dispatch

Drag a job. Buzz a pocket.

A real slice of the LanternBRP board. Drag a work order onto a tech, or tap a card and let smart-assign pick the lightest load. Either way, watch dispatch happen.

Demo data · no login

Unassigned

3 waiting
WO-104545 min

Boiler pressure check

77 Beacon St

WO-10462 hrs

EV charger install

12 Juniper Rd

WO-10471 hr

Leak investigation

305 Marina Blvd

MR

M. Rivera

Plumbing

STANDING BY

Drop a work order here

JO

J. Okafor

HVAC

STANDING BY

Drop a work order here

AD

A. Delgado

Electrical

STANDING BY

Drop a work order here

Your real board also shows SLA countdowns, live technician locations and at-risk job alerts. This is just the fun part.

Live GPS Dispatch

Watch a day get done.

Keep scrolling: the route draws itself. This is what your dispatch board sees all day: every tech, every stop, every ETA, sketching itself onto the map in real time. No radio chatter. No "where are you?" calls.

HQ · 07:48Job #1042 · 08:05Job #1043 · 10:40Job #1044 · 13:15Depot · 16:02

Tech 07 · Rivera · en route

Field tested

Crews talk. We listen.

HARBOR HVACBLUELINE MECHANICALFLOWRIGHT PLUMBINGCEDAR ELECTRICNORTHSTAR FACILITIES

"I used to spend the first hour of every day on the phone, assigning jobs one call at a time. Now the board dispatches itself while I drink my coffee."

DW

Dana Whitfield

Owner · Whitfield & Sons HVAC

9 techs

"Customers stopped asking when the tech will show up. The ETA text answers before they think to call. Our 'where are you?' calls dropped to zero."

MB

Marcus Boone

Ops Manager · BlueLine Mechanical

34 techs

"My guys close jobs from the driveway. Photos, signature, invoice: everything's done before they leave the curb. We bill same-day now."

PR

Priya Raman

Founder · FlowRight Plumbing

6 techs

Pocket-sized command center

Built for the truck, not the desk.

The mobile app isn't a separate system that talks to the office. It's the same data, in the tech's pocket. A status update on a phone shows on the dispatch board within moments; a completed job can trigger billing the same second.

  • Five live stages per job, each timestamped the moment it happens
  • Checklists tailored to the equipment being serviced
  • On-site payment collection, tokenized end-to-end
09:41

Today's Route

6 stops · 41 mi
WO-1042 · 09:20EN ROUTE

HVAC compressor swap

418 Harbor Ln

WO-1041 · 08:05ON SITE

Water heater install

22 Birchwood Ave

WO-1039 · 07:12COMPLETE

Panel upgrade inspection

900 Cedar Ct

Problems & solutions

From Disconnected Jobs to Efficient Operations

“Where is every tech right now?... Which job is about to blow its SLA?... Who can take this emergency call?”

Running dispatch from a whiteboard, a group chat and gut feel is the silent killer of a trades business, and every “where are you?” call steals time from the office and the field at the same time.

Industry insight

Ops managers consistently rank live technician visibility as their biggest daily gap, ahead of hiring and parts shortages.

Dispatch team planning routes over a live map

How it works

From dispatch to done in four moves.

Watch one job travel through LanternBRP, from a closed deal in your CRM to a drafted invoice, without a single re-typed field, status call, or black-box answer.

Step 01 · of 04

A deal becomes a job

The moment a deal hits the right stage in your CRM, LanternBRP creates the work order, checks equipment ownership and sets up billing, all before anyone on your team has even opened the deal.

01 · Create
BOARD
WO-1042

About LanternBRP

Software for the people who keep the world running.

Field service teams don't need seven disconnected tools stitched together. LanternBRP is a single, AI-native field service management platform covering work orders, dispatch, inventory, billing and customer communication, with an AI Brain that reasons across all of it at once. Built AI-first, deployed in weeks, not years.

The manifesto

Three things we believe.

01

One system, not seven.

Every disconnected tool is a place where data dies and someone re-types it. We build the opposite: sales, dispatch, the field and billing sharing one record, one truth.

02

AI that shows its work.

An answer you can't verify is a liability. The AI Brain reasons across inventory, work orders and billing at once, and it shows its reasoning every time, so your team can trust it.

03

The field is the office.

The mobile app isn't a companion that syncs eventually. It's the same data at the same second: a status update from a driveway shows on the dispatch board within moments.

LanternBRP team planning routes with a field crew

"Modern field service and operations businesses don't need seven tools duct-taped together. They need one system, and the AI that ties it all together."

LanternBRP · Field Services Overview

Who it's for

Crews of 2 to 2,000, across the trades.

HVAC & Refrigeration

PM visits that generate themselves.

Plumbing

A leak in a call note? Priority sets itself.

Electrical

Checklists per equipment, not generic forms.

Equipment Rental

Rental vs owned, billed right from day one.

10

modules, one system

5

live stages on every job

0

fields re-typed between tools

Weeks

to deploy, not years

Support

We're on call, so you can be too.

support@lanternbrp.com Mon–Sat, 6:00–18:00 ET Avg. first reply: 11 min

FAQ

Asked by dispatchers everywhere.

Can't find it? Email support@lanternbrp.com and a real operations engineer replies, not a ticket queue fronted by an auto-responder.

Yes. Work orders, dispatch, inventory, billing and customer communication live in one platform, plus an AI Brain that reasons across all of it at once. There are no integrations between modules to babysit, because there are no seams.

Get LanternBRP

Retire the duct tape.

Sales, dispatch, the tech in the field, billing, plus the AI that ties it all together. Built AI-first, deployed in weeks, not years.